bukit4d Platform Privacy Notice

This page describes what we collect when you use bukit4d and how we keep that data protected. We take privacy seriously. When you open an account, deposit funds, or play live-dealer tables or slots on our platform, we gather certain personal and payment information. This notice explains what we do with it.

We at bukit4d do not sell your data to marketers or third-party brokers. We share information only with payment processors (for deposits and withdrawals) and legal authorities (if required by law). Your account balance, game history, and personal details remain yours alone. We encrypt all sensitive data and store backups securely.

Read through the sections below to understand our data handling practices. If you have questions, contact our support team via your account dashboard or email us through the help section.

What Data We Collect on bukit4d

When you create a bukit4d account, we collect your name, date of birth, email address, phone number, and residential address. During account verification, we request a government-issued ID (passport, national ID card, or driver's license) and confirm your phone number. These details help us comply with anti-money-laundering regulations and prevent fraud.

When you fund your account, we collect payment method details — your DANA, e-wallet, mobile banking, or local payment account identifier, or your bank account number (online payment, e-wallet, mobile banking, local payment). We do not store your full card number or bank password. Payment processors handle those credentials; we receive only a transaction confirmation and your updated account balance.

Gameplay and Account Activity on bukit4d

Our bukit4d system logs every action: bets placed, games played, withdrawals requested, and account logins. This log includes timestamps, game IDs, dealer names (for live tables), and outcome hashes. We retain this history so you can review your account anytime and so we can investigate disputes fairly.

We also collect technical data: your IP address, device type (Android or iOS), app version, and connection quality. This helps us troubleshoot crashes, optimize performance, and detect fraud patterns. We never use this data to profile you for marketing.

How We Use Your Data

We use your bukit4d account information to: (1) verify your identity and comply with local regulations, (2) process deposits and withdrawals, (3) settle bets and manage your account balance, (4) respond to support requests, (5) investigate disputes and fraudulent activity, (6) improve our platform performance and security.

We do not use your data to: sell to marketing firms, build advertising profiles, send unsolicited promotions (beyond service-related account notifications), or share with affiliates for commercial gain. Our bukit4d communications (via email or SMS) are limited to account alerts, withdrawal confirmations, and responses to your support tickets.

Your Data and Third Parties

When you withdraw funds from bukit4d via online payment, e-wallet, mobile banking, local payment, online payment, or your bank (e-wallet, mobile banking, local payment, online payment), we share only the minimum information those payment processors require: your account ID, withdrawal amount, and destination account identifier. We never share your full legal name, ID number, or email address with payment intermediaries unless legally required.

Our servers may sit outside Indonesia. We use encryption to protect data in transit. Our payment processors comply with international data security standards. If a legal authority (e.g., a court or financial regulator) requests your bukit4d account data, we will comply and, where possible, notify you.

Your data belongs to you. We hold it in trust, encrypt it carefully, and share it only where necessary.

Your Rights and Data Retention on bukit4d

You have the right to request a copy of your bukit4d personal data. Log into your account, go to Settings > Data Export, and download your profile, transaction history, and game logs. We generate the file within one business day and keep it available for 30 days.

You can also request that we delete your account and associated data. Submit a delete request via the Settings menu or contact our support team. After your account closes, we retain your data for 7 years (for tax and compliance purposes). After that retention window, all personal information is permanently erased.

Data Retention Policy on bukit4d

• Account details (name, ID, address): Kept for the life of your account, plus 7 years after closure.
• Payment records (deposit, withdrawal, balance): Kept indefinitely for accounting and dispute resolution.
• Game history (bets, outcomes, timestamps): Kept for 10 years to support audits and dispute investigations.
• IP addresses and device data: Kept for 12 months for security analysis.
• Support tickets and communications: Kept for 3 years for quality and compliance review.

Security Measures on bukit4d

We encrypt all data in transit using TLS 1.2 or higher. Your password is hashed with a cryptographic algorithm; we never store it in plain text. We perform monthly security audits and penetration tests. Our team can access your account only with a support ticket reason and dual approval.

If we detect unauthorized access or a data breach, we notify you immediately via email and in-app alert. We also notify relevant authorities and payment processors as required by law. We maintain cyber insurance to cover potential losses from security incidents.

Children and Underage Users

Our bukit4d platform is not intended for users under the legal age of majority in their jurisdiction (typically 18 or older). If we discover an account belongs to a minor, we close it immediately and refund any deposits to the payment method used. We do not knowingly collect data from anyone underage.

Jurisdiction and Data Localization

Our services are available only where local law permits. When you create a bukit4d account, we verify your location using your IP address and payment method. Your data is processed in data centres that comply with international security standards. If data localization laws apply in your jurisdiction, we ensure your information is stored accordingly.

We at bukit4d remain committed to protecting your privacy and maintaining transparency about how we handle your data. This privacy notice may be updated periodically. Any material changes will be notified via email or in-app announcement. Your continued use of bukit4d after updates means you accept the revised policy.

For privacy questions, data requests, or concerns about our handling of your information, contact our support team through your bukit4d account dashboard. We respond to all data-related inquiries within 5 business days.